SACRAMENTO — A month into its debut, California’s new Medicaid prescription drug program is riddled with issues, leaving 1000’s of sufferers with out medicines — usually after languishing on maintain for as much as eight hours on name heart cellphone traces.
On Jan. 1, the state handed management of its Medicaid drug program, referred to as Medi-Cal Rx, to Magellan Well being, which is administering prescription drug protection for California’s 14 million Medicaid sufferers, most of whom beforehand received their medicines from about two dozen managed-care plans.
However Magellan has tripped up implementation. It didn’t anticipate that calls to its